Responsive / Reactive Maintenance
A maintenance-related problem can occur at any time, and on any day of the week.
It might be a real emergency that has to be dealt with immediately. Or, something urgent that has to be attended to as promptly as possible. Or yet again, something that is routine, but nevertheless needs a response within a reasonable and acceptable timeframe. In all of these possible situations we are able to provide the most appropriate action quickly and effectively through our nationwide network of regional offices. Each of which can swiftly deploy the necessary trained personnel and equipment to deal with all problems, whether minor or major. By using multi-skilled operatives we can avoid the need for repeat visits to the same call-out, which also avoids any escalation of costs. This is achieved through the industry - leading package ‘impact’ which gives us the ability to monitor and report on our performance at the touch of a button - with all information available to you via a secure web portal. We operate our own 24/7 in-house call centre that logs and schedules the works at the most convenient time for stakeholders. Our professional accreditations These include Safe Contractor, CHAS and Gas Safe – and our operatives carry Construction Skills Certification Scheme cards.
Seddon Group | Sitemap | Terms and Conditions | Seddon Property Services Ltd is registered in England & Wales - Number 2403551
Tel: 01782 598 000 - Registered Office: 55, Duke St. Fenton, Stoke-on-Trent, ST4 3NN